Centrelink recipients should prepare for adjustments to payment and reporting schedules due to the Australia Day public holiday on Monday, January 27. While Centrelink offices and call centres will be closed, Services Australia has outlined how recipients can ensure they receive their payments on time.
Here’s what you need to know about early reporting, adjusted payment dates, and protecting yourself from scams.
Changes
Centrelink service centres and most call centres will be closed on January 27. Although physical locations will be shut, you can still access your Centrelink online account to report income or check updates.
Early Payments
Recipients with payment dates falling on or after the public holiday may receive their payments early. For example:
- Friday, January 24 payments: These may be made on Thursday, January 23.
- Monday, January 27 payments: These may be issued on Friday, January 24.
Services Australia advises recipients to budget carefully to ensure early payments last until the next scheduled payment date.
Reporting Income
If your usual reporting date falls between January 23 and January 27, you’ll need to report your income on the new date shown in your Centrelink online account. Reporting early ensures timely payment.
If reporting early, include expected income for the entire reporting period. Any errors can be corrected within 14 days or during your next reporting period.
Late Reporting
If you’re unsure of your income or if circumstances change, you can report after the period ends. However, this will delay your payment until after you submit your report.
Payment Increases
Certain Centrelink payments, such as Youth Allowance, Austudy, and Carer Allowance, increased on January 1 as part of the government’s regular indexation to address rising costs of living. Other payments, including the Age Pension and JobSeeker, are set to increase in March and September 2025.
Protecting Against Scams
Services Australia warns recipients to be cautious of scams promoting fake financial support, such as a “one-time $600 cash bonus.” These websites aim to steal personal information by mimicking official Services Australia platforms.
Phishing Emails
Scam emails claiming recipients must urgently update their details are becoming more common. Avoid clicking on links in these emails, as they often lead to fake myGov login pages designed to steal your information.
Stay Safe Online
Always access Centrelink through the official myGov website or app. If you suspect fraudulent activity, report it to Services Australia immediately.
What You Should Do
- Check Reporting Dates: Log in to your Centrelink account to view any adjusted reporting requirements.
- Report Early if Needed: Include expected income for the full reporting period if you report early.
- Plan for Early Payments: Budget accordingly if you receive an early payment.
- Avoid Scams: Never share personal information through unverified websites or emails.
Staying informed about these changes will help ensure your Centrelink payments are processed without delay and protect you from potential scams.
SOURCE – LINK
FAQs
When is the Australia Day public holiday in 2025?
Monday, January 27.
Will Centrelink offices be open on Australia Day?
No, they will be closed on January 27.
Can I report income on the public holiday?
Yes, but payments will be delayed until after the holiday.
What should I do if I get paid early?
Budget carefully to make the payment last until the next payday.
How can I avoid Centrelink scams?
Only use official myGov platforms and avoid clicking on suspicious links.
