Thousands of UK households could miss a £150 discount on their energy bills this winter if they fail to act on letters from the Department for Work and Pensions (DWP). The Warm Home Discount (WHD) scheme aims to help those receiving certain government benefits by automatically reducing electricity bills between October and March. Here’s everything you need to know to secure this vital financial support.
Automatic Discounts
The WHD scheme started on October 14 and offers an automatic £150 discount to households that meet eligibility criteria. The government has sent out over three million letters informing recipients about their status. These letters clarify whether the discount will be applied automatically or if further action is required.
What to Do
If the letter indicates that more information is required, households must contact the WHD helpline by February 29, 2024, to confirm their details. Missing this deadline could result in losing the discount.
Eligibility Criteria
To qualify for the WHD scheme, individuals must have been receiving specific benefits as of August 11, 2024. These benefits include:
- Guaranteed Credit element of Pension Credit
- Income Support
- Income-based Jobseeker’s Allowance
- Income-related Employment and Support Allowance
- Housing Benefit
- Universal Credit
- Child Tax Credit
- Working Tax Credit
- Savings Credit part of Pension Credit
The government also evaluates eligibility based on the property’s energy efficiency, including its type, size, and age. This means that even households receiving qualifying benefits might not qualify if their property is considered energy-efficient.
Steps to Take
Households who believe they qualify but have not received a letter by mid-January 2025 should contact the WHD helpline at 0800 030 9322. Providing the required information by the deadline is essential to securing the discount.
Deadlines
| Action Required | Deadline |
|---|---|
| Contact WHD helpline for details | February 29, 2024 |
| Confirm receipt of WHD letter | Mid-January 2025 |
Prompt Action
The Warm Home Discount is a critical support measure for eligible households, especially during the colder months when energy usage spikes. Ignoring or missing these letters could mean forfeiting valuable financial assistance, making it crucial to act promptly.
FAQs
What is the Warm Home Discount?
It’s a £150 discount on electricity bills for eligible households.
Who qualifies for the WHD scheme?
Those receiving specific benefits and meeting property criteria.
What if I haven’t received a WHD letter?
Contact the helpline at 0800 030 9322 by mid-January 2025.
What is the WHD helpline deadline?
Submit required details by February 29, 2024.
Does energy efficiency affect eligibility?
Yes, property type and size are considered.
